Full Spectrum Net Promoter Score

 

Transcript

Hi, my name is Jonathan Calver from StrategyMix and in this video, I’m going to talk about the Net Promoter Score for our partner-centric, StrategyMix Full Spectrum Marketing program.

The full spectrum marketing program has been developed by StrategyMix over several years. It has a Net Promoter Score of 100.

How a Net Promoter Score Works

If you’re not familiar with a Net Promoter Score then this is how it works.

You ask each of your clients a question like this one: On a scale of 1 to 10, how likely would you be to recommend the StrategyMix Full Spectrum Program to a colleague, assuming they were not a competitor?

Those who give you 9 or 10 are promoters.

Those who give you 7 or 8 are neutral.

Those who give you 1 to 6 are detractors.

You then subtract the percentage of detractors from 100% to get your Net Promotor Score.

We got a score of 100, which is the top score. I’m pretty proud of that.

What next?

I hope you find this video was useful.

To find out more about the partner-centric, StrategyMix Full Spectrum Marketing program, you might like to watch our 5 minute video.

Thank you for your time.

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